What Are The Troubleshooting Steps If WiFi Is Not Working?

What happens if your WiFi is not working?

If the Internet works fine on other devices, the problem lies with your device and its WiFi adapter.

On the other hand, if the Internet doesn’t work on other devices too, then the problem is most likely with the router or the Internet connection itself.

One good way to fix the router is to restart it..

How do you solve troubleshooting problems?

Choose Start→Control Panel and click the System and Security Link. Under Action Center, click the Find and Fix Problems (Troubleshooting) link. You see the Troubleshooting screen. Make sure that the Get the Most Up-to-Date Troubleshooters check box is selected.

What are the 6 steps of troubleshooting?

CompTIA 6-Step Troubleshooting Process:Identify the problem.Establish a theory of probably cause. ( … Test the theory to determine cause.Establish a plan of action to resolve the problem and implement the solution.Verify full system functionality and if applicable implement preventative measures.More items…•Feb 2, 2016

What are the 7 steps in problem solving?

Effective problem solving is one of the key attributes that separate great leaders from average ones.Step 1: Identify the Problem. … Step 2: Analyze the Problem. … Step 3: Describe the Problem. … Step 4: Look for Root Causes. … Step 5: Develop Alternate Solutions. … Step 6: Implement the Solution. … Step 7: Measure the Results.Sep 1, 2016

How do I reset my WiFi settings?

How to reset network settings on an Android deviceOpen the Settings app on your Android.Scroll to and tap either “General management” or “System,” depending on what device you have.Tap either “Reset” or “Reset options.”Tap the words “Reset network settings.”You’ll have to confirm that you want to reset your network settings. Do so.Apr 7, 2020

Why I can’t connect to my WiFi?

Sometimes, restarting your modem or router will reset your network and the issue magically disappears. 2. … Once you figure out if your router is set to a specific channel, you can also reset which channel your router uses. Resetting the channel can fix connection issues caused by an overcrowded Wi-Fi channel.

What are troubleshooting skills?

In simple words, troubleshooting skills are the problem solving abilities of a person. … Ideal troubleshooting skills mean you begin with gathering maximum information to define the actual problem, and provide the best possible solution by generating and evaluating all possible solutions.

Why is troubleshooting not working?

Sometimes Windows Troubleshooter has stopped working error message can appear because your user profile is corrupted. To fix the issue, you need to create a new user account and check if the same issue appears. Once you create a new user account, switch to it and check if the issue reappears.

What are the basic steps of troubleshooting?

The troubleshooting process steps are as follows:Identify the problem.Establish a theory of probable cause.Test the theory to determine the cause.Establish a plan of action to resolve the problem and implement the solution.Verify full system functionality and, if applicable, implement preventive measures.More items…•Mar 28, 2020

Why my phone WiFi is not working?

If your Android phone won’t connect to Wi-Fi, you should first make sure that your phone isn’t on Airplane Mode, and that Wi-Fi is enabled on your phone. If your Android phone claims it’s connected to Wi-Fi but nothing will load, you can try forgetting the Wi-Fi network and then connecting to it again.

What are the 7 troubleshooting steps?

Seven-step troubleshooting methodology. The steps are: identify the problem, establish a theory of probable cause, test the theory, establish a plan (including any effects of the plan), implement the plan, verify full system functionality, and—as a final step—document everything.

Why does my WiFi say saved but won’t connect?

In the Android operating system, a Wifi network may be Saved but not connected even when the device is in range of an access point on that network. Some possible solutions are as follows. Verify that the Android device is not in Airplane mode. … Sometimes you need to Forget a network and then pair to that network again.

What are the basic troubleshooting steps if the Internet connection is not working?

Troubleshooting routers and modemsTest your Wi-Fi on different devices. … Restart your modem and router. … Try a different Ethernet cable. … Upgrade your equipment. … Call your internet service provider. … Reset your router to default settings.Jan 5, 2021

How do you troubleshoot WiFi on Android?

How to Fix WiFi Connection on Android Phone Tablet1 Restart the Android Device. Hold down the power button on your Android device. … 2 Make Sure the Android Device is in Range. … 3 Delete the WiFi Network. … 4 Reconnect the Android Device to the WiFi. … 5 Restart the Modem and Router. … 6 Check the Cables to the Modem and Router. … 7 Check the Internet Light on Modem and Router.

How do you fix WiFi is connected but no Internet?

To solve the WiFi has no Internet Access error on your phone we can try a couple of things….2. Reset network settingsOpen Settings.Scroll down to System and open it.Tap Advanced.Tap either Reset or Reset Options.Tap Reset Wifi, mobile, and Bluetooth or Reset network settings.Confirm it and your device will restart.Jun 5, 2019

How do I fix my WiFi connection?

Internet & networkUnplug the router and modem’s power cords from the power outlet for 15 seconds.Plug the power cords back in.Check that all cords and cables are secure at both ends.Wait a few minutes, until the lights on the modem and router are working right. (See the device manual or manufacturer’s support site.)

What are the types of troubleshooting?

The sections that follow describe each of these methods in more detail.The Top-Down Troubleshooting Approach. … The Bottom-Up Troubleshooting Approach. … The Divide-and-Conquer Troubleshooting Approach. … The Follow-the-Path Troubleshooting Approach. … The Swap-Components Troubleshooting Approach.Jan 14, 2015