Quick Answer: How Do I Fix My HP OfficeJet Pro 6968?

Why is my printer not printing properly?

First, make sure the paper is properly aligned in the paper tray.

You should also make sure the paper or media type setting on the printer menu matches your current print job.

Printers include settings for many different paper types like card stock, photo paper or presentation paper..

Why is my printer not printing even though it has ink?

Check if the vents of the cartridges are clogged. … Try using a different ink cartridge to determine if your printer is able to recognize cartridges. If your printer used to work with an old cartridge, try installing that old cartridge again and see if your printer produces any sort of output–any shade of gray will do.

How can you tell if a printhead is clogged?

HP printheads clog periodically as small amounts of ink or dust dry up and collect in the nozzle. Faint, streaky or spotty prints are all common signs of a clog but a simple cleaning can usually get your HP ink cartridges working again. Printheads clog due to infrequent cartridge use.

What do I do if my HP printer won’t print?

First, unplug the USB cable from the printer is present. Go to Control panel – Programs and feature – Select all the HP Officejet printer entries and uninstall them. Now go to Control panel – Devices and printer – Select all the printer entries and remove the device. Restart your computer.

Why does my printer keep saying its offline?

If your printer is showing an offline message, it means it’s having a hard time communicating with your computer. There can be a number of reasons for this, from connectivity issues, to a fault with your printer.

What do I do when my HP printer is offline?

Step 1: Manually set the default printer. … Step 2: Check the printer port and Windows services status. … Step 3: Create a manual IP connection (network connections only) … Step 4: Connect the PC to a TCP/IP Port (Windows only, network only) … Step 5: Troubleshoot the printer connection.

How do you unclog a print nozzle?

Simple ClogsTurn your printer on. … Remove all ink cartridges from the printer. … Fold half-a-sheet of paper towel into quarters lengthwise, and dampen with warm water or cleaning solvent. … Position the damp paper towel on the print track beneath the printhead assembly carriage.More items…•Dec 6, 2018

Why is my HP printer printing blank sheets?

– Ink or toner cartridges that have become dislodged from their proper place. – The wrong paper size loaded in the input tray. – Clogged printer head nozzles causing a build-up of blocked ink or toner.

How do I clean a blocked nozzle on my HP printer?

Wipe the nozzles inside the printer with a cotton swab and alcohol or ammonia to remove any dry ink that might have clogged in there. Allow everything to dry, then put the cartridges back in. Print a test page. If your test page still shows gaps in ink, clean the cartridges again.

How do I do a hard reset on my HP printer?

How To Reset Factory Default setting on an HP printerTurn the printer off. Disconnect the power cable from the printer for 30 seconds and then reconnect.Turn the printer on while you press and hold the Resume button for 10-20 seconds. The Attention light turns on.Release the Resume button.Feb 12, 2019

How do you fix a printer problem?

Troubleshooting offline printer problemsCheck to make sure the printer is turned on and connected to the same Wi-Fi network as your device. … Run a printer power cycle. … Set your printer as the default printer. … Clear the print queue. … Reset the service that manages the printing queue. … Remove and re-add your printer to your device. … Restart your PC.

How do I troubleshoot my HP printer?

Download HP Print and Scan Doctor.Run HPPSdr.exe from the download location on your computer.Once HP Print and Scan Doctor is open, click Start, and then choose your printer. … Depending on the problem, click either Fix Printing or Fix Scanning.Test results are displayed with icons.

How do I get my HP printer back online?

Go to the Start icon on the bottom left of your screen then choose Control Panel and then Devices and Printers. Right click the printer in question and select “See what’s printing”. From the window that opens choose “Printer” from the menu bar at the top. Select “Use Printer Online” from the drop down menu.

Why can’t I get my printer back online?

Your printer might appear offline if it can’t communicate with your PC. Here are some things to try to get your printer back online. Check to make sure the printer is turned on and connected to the same Wi-Fi network as your PC. … Select Start > Settings > Devices > Printers & scanners.

Why is my HP Officejet Pro 6968 printing blank pages?

HP Officejet Pro 6968 prints blank pages. The common cause of printing of blank pages is if the printer has been sitting idle for a long time. When the printer has not been in use for a long time there is ink residue on the print head that can get dry. … The Printer will use up a sheet of paper to print the test results.

Is there a reset button on HP printers?

The control panel will display SELECT LANGUAGE. Press (Down Arrow) button until control panel displays COLD RESET. Press (Select). The printer will perform a cold reset and then continue its power-on sequence.

Why has my HP printer suddenly stopped working?

You need to ensure your HP printer has enough paper, ink or toner, and it is not stuck on paper jam. Also check the status of your printer cartridge and try replacing it with a new one if it is not good enough. In some cases your HP printer stops printing after you replace its parts.

How do I restart my HP printer?

Performing a hard reset on the HP printerVerify that the printer is turned on.Open the printer and remove both cartridges.Unplug the power cord and other cables from the printer.After 10-15 minutes, plug the power cord and other cables in to the printer.Open the printer and reinstall both cartridges.Switch the printer on.Print a test page.

How do you reset HP printer?

1 Restore DefaultsFrom the screen on your printer, navigate to Setup.Tap Tools.Tap Restore Defaults.Tap Yes.The printer will restart.Once restarted, your printer will have been reset to factory default settings.

How do I run a diagnostic on my HP printer?

Download HP Print and Scan Doctor.Run HPPSdr.exe from the download location on your computer.Once HP Print and Scan Doctor is open, click Start, and then choose your printer. … Depending on the problem, click either Fix Printing or Fix Scanning.Test results are displayed with icons.

Why is my wireless HP printer not responding?

Check the printer connection status: Make sure the wireless signal is on, and the printer is connected to the same network as your computer or mobile device. If your printer has a light next to a Wireless icon or button , make sure the light is on. If it is off or blinks the printer is disconnected from the network.