Question: What Do I Do When My HP Printer Is Offline?

How do I clear my printer queue?

Clear printer jobs stuck in the print queueStop the Print Spooler service.Delete the files in the Printers directory.Restart the Restart the Print Spooler service.Feb 7, 2018.

How do I troubleshoot my HP printer?

Download HP Print and Scan Doctor.Run HPPSdr.exe from the download location on your computer.Once HP Print and Scan Doctor is open, click Start, and then choose your printer. … Depending on the problem, click either Fix Printing or Fix Scanning.Test results are displayed with icons.

How do I get my printer out of error state?

How do I get my printer out of an error state?Make ports settings changes. Press the Windows logo key + R on your keyboard > type devmgmt.msc and hit Enter to open the Device Manager. … Make sure that your printer is Online. … Reinstall the printer driver. … Set the Print Spooler service to automatic. … Update Windows.Apr 15, 2020

How do I fix a printer that is offline?

Troubleshooting offline printer problemsCheck to make sure the printer is turned on and connected to the same Wi-Fi network as your device. … Run a printer power cycle. … Set your printer as the default printer. … Clear the print queue. … Reset the service that manages the printing queue. … Remove and re-add your printer to your device. … Restart your PC.

What are the possible causes of the printer is not responding?

Consumables Issue Most printers will stop working when they’re out of paper, ink or toner, or if the unit detects an issue with the ink or toner cartridge. When this occurs, you might receive an error message or notice blinking green or amber lights on your printer.

How do I get my printer back online with Windows 10?

Make Printer Online in Windows 10Open Settings on your computer and click on Devices.On the next screen, click on Printer & Scanners in the left-pane. … On the next screen, select the Printer Tab and click on Use Printer Offline option to remove the check mark on this item.Wait for the printer to come back online.More items…

How do I change my printer from offline to online?

How to Change a Printer from Offline to OnlineOpen the Start menu and click on the “Devices and Printers” icon. This will open a window with a list of the printers currently set up on your computer.Double-click on the icon of the printer you want to change to online. … Click on “Printer: Offline” and the Printer menu will appear.

Should I leave my HP printer on?

Keeping your printer on all the time will keep your print heads cleaner, making them less likely to break. … For healthier print heads and more efficient ink consumption, however, it’s better to leave your printer on.

Why is my printer not responding to my computer?

Outdated printer drivers can cause the Printer not responding message to appear. However, you can fix that problem simply by installing the latest drivers for your printer. The simplest way to do that is to use the Device Manager. Windows will try to download a suitable driver for your printer.

Why is my HP printer printing error?

An issue most commonly associated with driver or printer cable problems, turning the printer off and on should see this error message disappear. A hardware problem may be the reason the error message persists. … Try resetting the printer initially and reinstall the toner cartridge if the problem persists.

How do I reconnect my HP wireless printer?

Place the printer near the Wi-Fi router. Make sure paper is loaded in the main tray, and then turn on the printer. Select Wireless Setup Wizard from the Wireless , Settings , or Network Setup menu. Select the name of your wireless network, and then enter the password to complete the connection.

How do I reset my HP printer?

To restore your HP printer to factory-default settings, follow these steps.Turn the printer off. Disconnect the power cable from the printer for 30 seconds and then reconnect.Turn the printer on while you press and hold the Resume button for 10-20 seconds. The Attention light turns on.Release the Resume button.Feb 12, 2019

Why is my HP printer not printing?

SOLUTION 1: Check HP Printer Status 1) Make sure your HP printer has enough paper in the paper tray. If there is paper then make sure none of it is stuck or jammed in the paper feed. … New HP printers will easily display the ink levels or if there is an ink issue on the front screen of the HP printer.

How do I get my HP printer back online?

Go to the Start icon on the bottom left of your screen then choose Control Panel and then Devices and Printers. Right click the printer in question and select “See what’s printing”. From the window that opens choose “Printer” from the menu bar at the top. Select “Use Printer Online” from the drop down menu.

How do I fix an offline HP printer?

Windows 8, 7Search Windows for devices, and then click Devices and Printers from the list of results.Right-click the name of the HP printer that is active (not grayed out), and then select Set as Default printer.Try to print. If the printer remains offline, continue to the next step.

How do I change my printer status to online?

2] Change Printer StatusOpen Windows Settings (Win + 1)Navigate to Devices > Printers and Scanners.Select the printer of which you want to change the status, and then click on Open queue.In the Print Queue window, click on Printer Offline. … Confirm, and the status of the printer will be set to online.Dec 20, 2019

Why does my HP printer keep going offline?

There are several reasons why your HP Printer is displaying the offline status again and again and these reasons are mentioned below: Power or cabling related issues. Network connectivity problems. Faulty or outdated drivers.

How do I change offline to online?

Customized setupClick the File tab.Click Account Settings, and then click Account Settings.On the E-mail tab, select the Exchange Server account, and then click Change.Click More Settings.Click the Advanced tab, and then click Offline Folder File Settings.More items…

How do I connect my printer via WIFI?

Ensure your device is selected and click “Add printers.” This will add your printer to your Google Cloud Print account. Download the Cloud Print app on your Android device. This will allow you to access your Google Cloud Print printers from your Android. You can download it for free from the Google Play Store.

Why does my printer keep saying its offline?

If your printer is showing an offline message, it means it’s having a hard time communicating with your computer. There can be a number of reasons for this, from connectivity issues, to a fault with your printer.